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JournalDesign

Design

Interface and typography — what a page is doing and why it looks like that.

HomepageContent designCustomer experience

What a business homepage needs to answer before it asks for a click

Build a homepage around your customer's real questions: fit, location, proof, process and the next step.

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AccessibilityFormsWebsite review

Practical accessibility checks for a small-business website

Check keyboard access, forms, contrast, zoom and motion around the tasks your customers actually need to complete.

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Customer experienceBookingForms

Contact form, appointment or deposit: choose the right next step

Match your website's main action to the way your business works, from a tailored estimate to a confirmed booking.

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